Zendesk

What Nodal agents can do with Zendesk

Triage, tag and resolve tickets end to end with full customer context. Connect it in one click and every agent in your workspace can use it, with the permissions you choose.

Popular playbooks

Sync updates between Zendesk and the rest of your stack, answer questions using its data and trigger actions automatically when something changes.

Security

Access uses OAuth with scoped permissions. Every read and write is logged in your audit trail and can be revoked at any time.